When exactly am I charged?+
Once, when a candidate is submitted into your pipeline. The price is the sum of your role's interview rounds — agreed with you when the search opens and shown on the role in your portal, so there are no surprises. If you reject the candidate or they withdraw before finishing the loop, the rounds that never ran come back to your balance automatically. Extra rounds you add on the fly are billed only when they're confirmed.
What if I hire the candidate without running every round?+
Skipped rounds on a hire are not refunded — the loop did its job. Refunds apply only when a candidate exits without an offer: rejection or withdrawal.
Do credits expire?+
No. Credits stay on your balance until a candidate is submitted against them.
What is the success fee?+
A percentage of the hire's annual CTC, due only when the candidate accepts and joins — agreed per engagement, in writing, before any search starts. It carries a 90-day replacement guarantee: if the hire leaves within 90 days, we replace them at no fee.
Is the rate really the same for every company?+
Yes. This page is rendered from the same rate card our billing engine charges against, so it cannot say one thing and bill another. The volume ladder above is the only discounting that exists; below 100 credits there is nothing to negotiate, which is precisely the point.
How do taxes work?+
Prices are before GST. Recruitment services are SAC 998512, taxed at 18% — you get a sequential GST tax invoice for every purchase, with our GSTIN and yours, so your finance team can claim input credit. On success-fee invoices, TDS deduction under section 194J works the usual way.
How do I pay?+
From your client portal, by card, UPI, or netbanking via Razorpay. Credits land on your balance the moment the payment is confirmed, and every purchase and deduction is visible in the same portal that shows your candidates.